Vacancy Detail
Operations Manager
About the Company
Our client is a highly regarded and forward-thinking timber and builders merchants, known for their innovation, commitment to quality, and exceptional customer service. With a strong presence in the industry and a loyal client base, they are committed to investing in their people and fostering a culture of excellence, safety, and continuous improvement.
Due to continued growth and internal progression, an exciting opportunity has arisen for an Operations Manager to join their leadership team. This is a hands-on and highly influential role, ideal for a dynamic, driven, and proactive individual who thrives in a fast-paced operational environment and is eager to contribute to long-term success.
Role Overview
As Operations Manager, you will oversee the day-to-day running of the branch, including the yard, sawmill, and treatment facilities. You’ll be responsible for ensuring operational efficiency, stock control, health & safety compliance, and maintaining a high standard of service delivery. This is a key leadership position requiring a balance of strategic thinking, people management, and operational execution.
Key Responsibilities
- Operational Leadership: Manage all aspects of daily branch operations, including the sawmill and treatment tank, ensuring productivity, safety, and quality standards are consistently met.
- Team Management & Training: Lead, train, and develop a multi-skilled workforce, ensuring all staff are competent, motivated, and aligned with company values.
- Logistics & Coordination: Oversee customer collections, scheduling and dispatching of deliveries, and general yard duties to ensure timely and accurate service.
- Health & Safety Compliance: Take responsibility for implementing and maintaining health & safety policies and procedures. Proactively identify risks and ensure a safe working environment for all staff and visitors.
- Stock Management: Monitor, manage and maintain accurate stock levels, including goods-in and goods-out processes. Work with suppliers and internal teams to ensure stock availability and rotation.
- Customer Service: Ensure that a high standard of customer service is delivered at all times, acting as a key point of contact for trade and retail customers when required.
- Housekeeping & Presentation: Ensure the site is clean, organised, and maintained to high standards of presentation and safety.
Candidate Profile
We are looking for a motivated, hands-on individual who is passionate about operational excellence and leading teams. The ideal candidate will possess the following:
Essential Skills & Experience
- Proven experience in an operations, warehouse, branch or yard management role.
- Demonstrated ability to lead, motivate, and manage a team in a fast-paced environment.
- Strong understanding of Health & Safety legislation and practical application in the workplace.
- Solid experience with stock control, inventory systems, goods-in/out procedures.
- Confident communication and interpersonal skills, with a customer-focused mindset.
- Excellent organisational and time-management abilities.
- Strong IT literacy – confident using systems for reporting, stock tracking, and internal communication.
- Flexible and adaptable approach with a strong work ethic.
Desirable
- Industry experience within timber, builders merchants, construction supply or home improvement sectors.
- Knowledge of timber products or building materials.
- Forklift licence or familiarity with plant/machinery operations.
Why Apply?
- A supportive and dynamic working environment
- Career development and progression opportunities
- Involvement in a well-established and respected business
- A role where no two days are the same
If you are a natural leader with a passion for operations, people, and customer service, and you're ready for your next challenge, then we want to hear from you.
Location: Preston | Salary: | Job type: Permanent | Posted: 05/08/2025
